Our Privacy Policy

WHAT WE DO WITH YOUR INFORMATION      

 

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as  your name, address and email address. When you browse our store, we may also automatically receive your computer’s internet protocol (IP)  address in order to provide us with information that helps us learn  about your browser and operating system.    


 

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates (such as Limited Edition boxes so that you don't miss out on anything exciting!).    


 

We may also use information we hold about you for use in the following ways;

 

  • To ask for information if you report a problem with our website.
  • To keep details of any transactions and purchases made through our site, and the fulfilment to carry out our obligations arising from any contracts entered into between you and us.   
  • To notify you about changes to our service.      
  • To ask you to fill in surveys for research purposes - but you do not have to complete them. 
  • To keep details of your visit to our site.
  • We may keep a record of the correspondence if you contact us.    


 

We do not provide any information about identifiable individuals to  our advertisers or potential advertisers, but we may provide aggregate information (for example, 350 women in the UK have clicked on their advert). We may also use aggregate information to help advertisers reach  their target audience.    

   

 

How do you get my consent?     

 

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our  collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you  with an opportunity to say no.    

How do I withdraw my consent? 

     

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or  disclosure of your information, at anytime, by contacting us at info@theindybox.com

  

DISCLOSURE OF YOUR INFORMATION      

 

We may disclose your personal information if we are required by law to  do so or if you violate our Terms of Service. We may disclose your  information if we are under a duty to do so in order to comply with any  legal obligation, or to protect the safety, property, or rights of Lovely box Limited. Or to our customers or other parties. This includes exchanging information for the purposes of credit risk reduction or fraud protection.    

  

Subbly    


Our ecommerce is hosted on Subbly. They provide us with the online  e-commerce platform that allows us to sell our products and services to  you. Your data is stored through Subbly's data storage, databases and the general application.    

 

Payment        


If you choose a direct payment gateway to complete your purchase, then  Subbly may store your credit card data. For more insight, you may also want to read Subbly's Terms of Service.

  

THIRD-PARTY SERVICES AND THIRD PARTIES 

     

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your  purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have  facilities that are located in a different country than either you or  us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may  become subject to the laws of the jurisdiction(s) in which that service  provider or its facilities are located. Once you leave our store’s  website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of  Service.  

  

We may disclose your personal information to any member of our group.  This means our subsidiaries, holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
 

Links

 

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.    

  

SECURITY  

    

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.  If you provide us with your credit card information, the information is encrypted.

 

IP Addresses and Cookies        


We may collect information about your computer, such as your IP address, browser type and operating system. This is for administration purposes and to report aggregate information to advertisers or brand partners. This is statistical data detailing the browsing actions and  patterns of our users, which does not identify any individual.    

For the above reason, we may also collect information about your general internet usage by using cookies. Cookies contain information  that is transferred to your computer's hard drive. Cookies allow us to  estimate our audience size and usage pattern, improve our site, speed up  searches and recognise you when you return to our site. You can refuse to accept cookies by activating the setting on your browser. Unless you have adjusted your browser settings to refuse cookies, our site may issue cookies.    


Where you have a password which enables you to access certain parts of our site or login to an account, you are responsible for keeping this password confidential. We ask that you do not share the password with anyone.    

The transmission of information via the Internet is unfortunately not completely 100% secure. We will always do our best to protect your personal data and information, but we cannot guarantee the security of your data transmitted to our website; any transmission of data is at  your own risk.    

  

AGE OF CONSENT 

     

By using this site, you represent that you are at least the age of majority in your country, and you have given us your consent to allow any of your minor dependents to use this site.    

  

CHANGES TO THIS PRIVACY POLICY   

   

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material  changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your  information may be transferred to the new owners so that we may continue to sell products to you.    

  

QUESTIONS AND CONTACT INFORMATION   

    

The Data Protection Act 1998 gives you the right to access information held about you. Any request for details of the information we hold about you, may be subject to £10 fee to cover our admin costs.    

 

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at: info@theindybox.com


 

Questions, comments and requests regarding this privacy policy should be also be addressed to info@theindybox.com